FAQ

  • Check in: 1.30 pm Check out: 10.30 am
  • No curfew/lockout: Enjoy London night life!
  • 24 hour reception: You can ask for any info at the reception round-the-clock.
  • Age Restrictions: We do not book rooms for Individuals under 16. They must be accompanied by adults & must not share with other travellers. You have to be 18 to enter the bar.
  • Parking is available outside the hotel, on Gunterstone Road, for GBP 2.20 per hour (Monday ¬†to Saturday, 9:00 AM to 20:30 PM). There is no charge outside these hours (including Sundays and Bank Holidays).
  • If you are parking all day, there is a cheaper option on¬†Margravine Gardens (W6 8RL), which only charges GBP 2.20 per hour from 9:00 AM to 17:00 PM, Monday to Friday (Free outside these hours,¬†including Saturdays, Sundays and Bank Holidays).
  • 24hr security: CCTV & electronic key cards.
  • Families Welcomed
    • Children under 2 years old can stay in a cot, free of charge.
    • Children under 5 years old can share a Double bed with 2 adults, free of charge.
  • No smoking: You cannot smoke in bedrooms, it is allowed in designated areas only.
  • En-suite bathrooms: Available in all rooms, with shower, toilet, and washbasin.
  • Social events: Sports. We provide up to date information on the latest events in London including the club nights, best plays, live music etc. Original Sightseeing Tour tickets sold.
  • Telephone: Printing and fax facilities available.
  • Snack & drink vending facilities: These can be found adjacent to the bar on the ground floor and basement.
  • Luggage: We provide small lockers and bigger lockers in all bedrooms. Note that we are not responsible for damage, loss or theft of jewellery, cash, luggage or other valuables left unattended. We provide lockers to keep these items.
  • Laundry Facilities: There are washing machines & tumble dryers in the basement area.
  • Breakfast: We provide free Breakfast including hot & cold drinks/cereal. No guest kitchen.
  • Bar: Drinks sold from the front desk.
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